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Refund Policy

If you are not satisfied with your purchase for any reason you may request a refund within 14 days from the date of purchase. Refunds must be requested via email with the following information:

  1. Order #
  2. Reason for refund

Any complaints made after this time period are void of any right to a refund. Kinetic Bike Bearings are happy to receive items back within 14 days of the order purchased date, however items must be returned in the same condition they were received and the consumer must pay the postage fee.