Normal UK orders will be sent using Royal Mail's 1st class service, and usually orders placed before 3pm will be sent the same day. From time to time if we short-staffed we may not be able to send the same day - if this is the case, we will warn you of this via a notice on the Header of the Home Page. Depending on order value, this may be tracked, but as delivery is usually so quick, we do not send tracking information.
Guaranteed next working day delivery is offered as a choice for UK orders at an additional cost of £4.95 + VAT. Note however, the cut off for same day despatch is 3pm on a working day (Mon-Fri) and if you placing your guaranteed order on a Friday, it doesn't include Saturday delivery. It will be guaranteed for Monday.
Larger and Heavier items such as Workshop Boxes and Tools will be sent via a Courier Service. We don't use Couriers as often (most of our orders go by Royal Mail), and thus we don't have a daily courier collection. For these items, please allow upto 3 working days. As default on bearing top-up's it is free 1st class Royal Mail selected, but if a larger/heavier item is selected a nominal charge is added to the order to cover the extra cost of using a Courier service.
Retail Orders outside of the UK will be sent by Royal Mail International service at £8.95 and tracking information will be forwarded to you via the email address you provide.